REQUIREMENTS

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Location: Indianapolis, Indiana – this position is a hybrid position with a preference for the candidate to be located in central Indiana to be onsite with partners as needed.

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Summit Managed Solutions partners with healthcare organizations to help them solve their most complex problems. Part strategy consulting, part tech-enabled professional services, our team is a diverse mix of experienced problem solvers who work with partners to create innovative solutions with enduring value. ​​

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The Care & Service Coordination Assistant Director will work with a cross-functional team of leaders to execute and oversee day-to-day operations as well as projects to improve key performance and quality measures. We are seeking an individual who exhibits a high-level of professionalism, a passion for innovation, and a business style that is scrappy, strategic, creative, team-oriented, hands-on, and collaborative.  

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This role requires expertise in long-term care, needs of the aging population and best practices in care for the 60+ Medicaid population. This role involves a high degree of relationship building with partners, providers and key leaders across organizations. You will need to combine a deep understanding of a partner's business priorities with current events and achieve disciplined program execution with attention to detail in order to drive to measurable results.

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What You'll Do:

• Work directly with Care & Service directors to prioritize needs within the Care and Service Coordination Departments

• Work directly with Management team on Change Management activities and provide clinical advisement to managers

• Track and manage CEO escalations

• Manage wait list and related tracking, reporting, and process enhancements

• Support Audit preparation and manage activities that ensure compliance to contract requirements including review of desktop procedures

• Develop and facilitate cross-collaborative workgroups

• Support and facilitate home modifications processes and tracking

• Monthly Membership reviews to identify staff need 

• External Service Coordinator clinical management 

• Carebridge 24/7 Implementation point person

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What You'll Need:

• MSW or RN preferred

• Expertise in long-term care, needs of the aging population and best practices in care for the 60+ Medicaid population

• Experience in leadership or supervision of staff

• Healthcare industry experience required

• Ability to be onsite with partners in Indianapolis is preferred

• Ability to travel occasionally throughout the year

Preferred skills, qualifications, and experiences:

• Experience coordinating services for the Elderly and Disabled population or Home & Community-Based Services is preferred

• Experience in geriatrics

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What we offer: 

We offer a competitive salary and benefits package, including unlimited PTO to encourage a healthy work-life balance, a company-funded Personal Giving Account for philanthropy at your discretion, and opportunities for professional development and growth. 

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If you are passionate about making a positive impact in healthcare, we encourage you to apply and become part of our dedicated team.

WHAT WE OFFER

• Competitive salary plus bonus plan

• Medical, dental & vision Insurance with employer HSA contribution

• Company paid STD/LTD and Life Insurance

• Unlimited PTO plan to encourage a healthy work - life balance

• Paid company holidays

• 401k with company contribution

• Company funded Personal Giving Account for philanthropy at your discretion

• Monthly technology stipend to help cover additional working expenses

• A fun, collaborative, entrepreneurial environment with support from empathetic leaders

• The opportunity to create, build and grow innovative solutions with world class partners

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WHAT WE VALUE

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WE TAKE INITIATIVE

We have a bias for action. We make decisions with imperfect information and quickly move forward. We are comfortable with discomfort. We learn, we iterate, and we progress. ​

WE IMPACT

We have exceptionally high standards and strive to add value through all interactions. We seek, uncover, and speak truth. We measure our success in terms of what we build for partners.

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WE INNOVATE

We dream big and we lead through vision. We challenge the status quo and push boundaries. We’re optimists who ignite positive transformations.  

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ABOUT INDIANA MEDICAID

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Medicaid is a health program that provides insurance and benefits for specific populations in the US. The Federal government establishes general guidelines for the administration of Medicaid benefits. Individual states are charged with administering Medicaid so eligibility requirements and the type and scope of services provided can vary by state. 

In Indiana, there are 4 main Medicaid programs: Healthy Indiana Plan (HIP), Hoosier Healthwise (HHW), Hoosier Care Connect (HCC), and PathWays. HIP covers Indiana residents ages 19 to 64 who meet specific income levels. HHW covers children up to age 19 and pregnant women. HCC covers individuals who are aged 65 years and older, blind, or disabled and who are also not eligible for Medicare. PathWays will launch in 2024 and covers ​​Hoosiers aged 60 and over who receive Medicaid (or Medicaid and Medicare) benefits.

The state of Indiana contracts the administration of its Medicaid programs (a term known as Managed Care) to insurance companies like Elevance Health (formerly known as Anthem), Humana, CareSource, MDwise, UnitedHealthcare, and others. These insurance companies are responsible for ensuring the care of their members and do way more than just process claims and provide a network of doctors and hospitals. These companies also ensure members have reliable transportation to appointments, have access to healthy food, educate youth on the importance of annual physicals, provide nurse case managers to members with chronic illnesses, provide member resources for stable housing, convene events and celebrations in communities, collaborate with professional sports teams to raise awareness of health issues, coordinate in-home care, deliver dental hygiene kits to churches, implement telemedicine solutions to help those living in rural areas, guide first-time-mothers through their pregnancy journey, and the list goes on!

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EQUAL OPPORTUNITY EMPLOYER​​

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Summit Managed Solutions is an equal opportunity employer, and we value diversity at our company. We do not just accept diverse backgrounds, we celebrate them. Our company, the work we do, and our partners benefit from the value of a diverse team. No team member's value lies alone in their diversity, and because we value diversity so highly, we reiterate that all hiring and employment decisions are made on merit, performance, competence, and business needs. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.