REQUIREMENTS

Location: Indianapolis, Indiana – this position is a hybrid position but needs to be located in central Indiana to be onsite with partners as needed. 

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Summit Managed Solutions partners with healthcare organizations to help them solve their most complex problems. Part strategy consulting, part tech-enabled professional services, our team is a diverse mix of experienced problem solvers who work with partners to create innovative solutions with enduring value.

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We are seeking a Project Manager to lead a portfolio of programs and project work alongside our partners to identify, research, design with member experience in mind, implement and execute impactful health programs and initiatives that will be continually measured, monitored, and improved. The Project Manager serves as the leader of these engagements, at times working independently, but usually collaboratively with a team of coordinators, analysts, or consultants supporting multiple efforts, including: conducting comprehensive research, testing critical assumptions, designing new programs, supporting the launch and execution of new initiatives, and leading communication with stakeholders. The Project Manager is responsible to implement programs and the associated project plans then monitor against the plan to identify additional needed team support for refinement or redesign. Experience in account management and navigating complex-client relationships is required.

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We are seeking an individual with experience in managing member-facing clinical programs who exhibits a high-level of professionalism, a passion for innovation, and a business style that is scrappy, strategic, creative, team-oriented, hands-on, and collaborative.

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What You'll Do:

• Define, plan, and deliver on projects that require cross-functional collaboration and management of interdependencies between different teams and/or related activities within the constraint of scope, quality, time and budget

• Research best practices, leading technologies, and emerging industry trends for consideration in member/patient experience design and improvement relating to process improvement and healthcare quality

• Build program and project roadmaps to plan, organize, and control the day-to-day operations, including budgetary oversight and optimal resource utilization for programs

• Direct corrective action as needed to maintain the viability of projects, report to the key stakeholders on the progress, business impacts, and strategies around the projects

• Work with business and technical teams to drive program/project strategy and approach

• Teach and train others teams on the use of project management tools

• Contribute to the consulting team through the development and organization of processes around program/project analysis, structuring, development, and execution

• Develop end-to-end documents with logical storyline, member/patient journey and internal operational workflows

• Support Summit’s process for delivering value at every partner interaction, be able to adapt style to build strong partner relationships 

• Support Summit leadership in documenting processes to create repeatable, scalable programs and initiatives

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What You'll Need:

• A 4-year degree or equivalent work experience

• Project Manager: Minimum 6 years managing programs, projects, or related work in a healthcare setting 

• Experience in large complex healthcare organizations or consulting firms preferred

• Extensive Project Management / Process Improvement experience required with the ability to manage competing priorities and project

• Extensive experience using Monday.com or similar tools such as Asana, Jira, or Microsoft Project

• Deep passion for process improvement innovation and patient-facing programs

• Proven thought leader with intellectual curiosity and superior ability to use reason, logic, and creativity to solve ambiguous problems

• Demonstrated ability to manage through change and willingness to take on work, at times, outside of defined role to support small business team dynamic 

• Skillful communicator who is comfortable, effective, and influential in meetings with senior management teams

• Self-starter who can thrive in an unstructured and collaborative team environment

• Ability to be onsite with partners in Indianapolis as needed

• Ability to travel occasionally throughout the year

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What we offer: 

We offer a competitive salary and benefits package, including unlimited PTO to encourage a healthy work-life balance, a company-funded Personal Giving Account for philanthropy at your discretion, and opportunities for professional development and growth. 

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If you are passionate about making a positive impact in healthcare, we encourage you to apply and become part of our dedicated team.

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EQUAL OPPORTUNITY EMPLOYER​​

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Summit Managed Solutions is an equal opportunity employer, and we value diversity at our company. We do not just accept diverse backgrounds, we celebrate them. Our company, the work we do, and our partners benefit from the value of a diverse team. No team member's value lies alone in their diversity, and because we value diversity so highly, we reiterate that all hiring and employment decisions are made on merit, performance, competence, and business needs. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

WHAT WE OFFER

• Competitive salary plus bonus plan

• Medical, dental & vision Insurance with employer HSA contribution

• Company paid STD/LTD and Life Insurance

• Unlimited PTO plan to encourage a healthy work - life balance

• Paid company holidays

• 401k with company contribution

• Company funded Personal Giving Account for philanthropy at your discretion

• Monthly technology stipend to help cover additional working expenses

• A fun, collaborative, entrepreneurial environment with support from empathetic leaders

• The opportunity to create, build and grow innovative solutions with world class partners

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WHAT WE VALUE

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WE TAKE INITIATIVE

We have a bias for action. We make decisions with imperfect information and quickly move forward. We are comfortable with discomfort. We learn, we iterate, and we progress. ​

WE IMPACT

We have exceptionally high standards and strive to add value through all interactions. We seek, uncover, and speak truth. We measure our success in terms of what we build for partners.

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WE INNOVATE

We dream big and we lead through vision. We challenge the status quo and push boundaries. We’re optimists who ignite positive transformations.  

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ABOUT INDIANA MEDICAID

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Medicaid is a health program that provides insurance and benefits for specific populations in the US. The Federal government establishes general guidelines for the administration of Medicaid benefits. Individual states are charged with administering Medicaid so eligibility requirements and the type and scope of services provided can vary by state. 

In Indiana, there are 4 main Medicaid programs: Healthy Indiana Plan (HIP), Hoosier Healthwise (HHW), Hoosier Care Connect (HCC), and PathWays. HIP covers Indiana residents ages 19 to 64 who meet specific income levels. HHW covers children up to age 19 and pregnant women. HCC covers individuals who are aged 65 years and older, blind, or disabled and who are also not eligible for Medicare. PathWays will launch in 2024 and covers ​​Hoosiers aged 60 and over who receive Medicaid (or Medicaid and Medicare) benefits.

The state of Indiana contracts the administration of its Medicaid programs (a term known as Managed Care) to insurance companies like Elevance Health (formerly known as Anthem), Humana, CareSource, MDwise, UnitedHealthcare, and others. These insurance companies are responsible for ensuring the care of their members and do way more than just process claims and provide a network of doctors and hospitals. These companies also ensure members have reliable transportation to appointments, have access to healthy food, educate youth on the importance of annual physicals, provide nurse case managers to members with chronic illnesses, provide member resources for stable housing, convene events and celebrations in communities, collaborate with professional sports teams to raise awareness of health issues, coordinate in-home care, deliver dental hygiene kits to churches, implement telemedicine solutions to help those living in rural areas, guide first-time-mothers through their pregnancy journey, and the list goes on!​​